GBPT

Terms and conditions

Last updated: 22 September 2026

These terms set out how Garth Betteley Personal Training provides one-to-one personal training, and what you and we each agree to. Please read them before you book — by booking a session you accept them.

Who we are

Garth Betteley Personal Training (“GBPT”, “we”, “us”) is a personal training business operated by Garth Betteley in Rugeley, Staffordshire. You can reach us at garthbetteleypt@gmail.com or 07581 188690.

How a booking is made

You book by choosing a session type and an available time on this website and completing payment. Your booking is confirmed when we send you a calendar invitation by email — that is the point at which a contract between us comes into existence. If a time becomes unavailable before we confirm it, we will offer you an alternative or a full refund.

Sessions take place at a private studio. The full address is included in your calendar invitation rather than published on this website.

Sessions

Each session is one-to-one with Garth Betteley and is planned around your goals, your experience and any health information you have shared. Programmes are adjusted over time as you progress.

Please arrive on time. A session reserves that period exclusively for you, so if you arrive late we will use the time remaining rather than run over into the next client’s session. If we are running late, you will get your full session or a free replacement.

Prices and payment

Prices are shown on this website and include all taxes where applicable. Card payments are taken in full at the time of booking through Stripe, our payment provider. We never see or store your full card details.

If you choose the cash option for a single session, a £10 deposit is paid online to hold the appointment and the remaining £25 is payable in cash at the session.

Session packs

A 5- or 10-session pack is paid for in one payment and all sessions are scheduled at the time of booking. Individual sessions within a pack can be rescheduled — see the cancellation and refund policy for how, and for when a pack can be refunded.

Your right to cancel

Because you book online, you have a legal right to cancel within 14 days of your booking being confirmed and receive a refund, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To use it, email garthbetteleypt@gmail.com before those 14 days are up — you do not need to give a reason.

If your session falls inside that 14-day window, booking it is your express request for us to begin providing the service during the cancellation period. Once a session has taken place you can no longer cancel that session under this right. If you cancel a pack after some of its sessions have taken place, we will refund what you paid less a proportionate amount for the sessions you have used.

This legal right sits alongside our own cancellation policy, which is more flexible in some situations. Nothing in these terms reduces your statutory rights.

Cancelling, rescheduling and refunds

Our day-to-day rules for changing or cancelling a session, including the 24-hour notice period, are set out in the cancellation and refund policy, which forms part of these terms.

Health, fitness and your responsibility

Before your first session you will be asked to complete a short health questionnaire. You agree to answer it honestly and completely, and to tell us if anything changes — including injuries, illness, pregnancy, medication, or anything a doctor has advised about exercise. Some answers mean we will ask you to get clearance from your GP before training. This is a condition of training with us, and it exists to keep you safe.

During a session, stop and tell Garth Betteley immediately if you feel unwell, dizzy, short of breath or in pain. You are responsible for training within your own limits and for following the coaching and technique guidance you are given.

Personal training is not medical treatment, and nothing we provide is medical, physiotherapy or nutritional advice for a diagnosed condition. If you have a medical condition, speak to a qualified healthcare professional before starting or changing an exercise programme.

Our responsibility to you

We will provide sessions with reasonable care and skill, as the Consumer Rights Act 2015 requires.

We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud, and for breach of your statutory rights.

We are not responsible for loss or damage that was not foreseeable, for injury or aggravation of a condition arising from information you did not disclose or from not following the guidance you were given, or for loss arising from any business use of our services.

Please do not bring valuables to the studio. We cannot accept responsibility for personal property brought to a session.

Behaviour and ending a session

We may end a session, or decline to continue working with you, if your behaviour is abusive or threatening, if you attend under the influence of alcohol or drugs, or if continuing would be unsafe. Where we do this for safety reasons and you have done nothing wrong, we will refund or reschedule the affected session.

Photography and social media

We sometimes take photographs or short videos for training records or to share on social media. We will always ask first, and you can say no or change your mind later without it affecting your training in any way.

Your information

How we handle your personal information, including the health information from your questionnaire, is explained in our privacy policy.

If something goes wrong

Please tell Garth Betteley as soon as you can — most things are quickest to sort out directly. Email garthbetteleypt@gmail.com and we will respond as soon as we are able.

Changes to these terms

We may update these terms from time to time. The terms that apply to your booking are the ones published on this page when you booked.

Governing law

These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your own country’s courts.